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Frequently Asked Questions


Albion Street Group Practice and Park Medical Practice have now merged and  become one business partnership, with both practices continuing to operate from two sites as now.  Patients of either practice will still be able to access all their usual services at their normal practice, and should continue to attend their registered GP.

This will be discussed again at the next patient participation group meetings in each practice.  If you have any questions why don’t you attend.

Dates of future Patient Group meetings: 

Tuesday 30th July 6:30

Thursday 7th November 2pm

Welcome to Albion Street Group Practice


September 2018:

'GP at Hand' App - We note that some previous Albion St patients who have used this app, are having to re-register with us, after trying the app. This is because 'GP at Hand's' terms and conditions state that by using their service, you will be automatically de-registered from your usual practice as you can only be registered with one general practice at any time.

Please be aware of this before you use their app. We are ofcourse happy to re-register you back with us if you have been affected by this.

May 2018: 

National incident related to breast screening. This has been in the national news and relates to a problem with the national computer calling older women for screening. All affected women registered with a GP will receive a letter by the end of May with further information.

Information about the offer of a breast screen for women aged 70-79, May 2018

Some women aged between 70 and 79 are being offered the opportunity for a breast screen. The offer of a screen comes after some women did not receive an invitation for a final screen, as part of the routine NHS Breast Screening Programme.

The Breast Screening Programme usually invites women to have a screen once every three years when aged between 50 and 70 (up to their 71st birthday). This means women will usually receive their final screen sometime between their 68th and 71st birthdays.

Most women can be reassured that they will have received their final invitation but there are some women, now aged between 70 – 79 years, who have missed an invitation due to a problem which dates back to 2009.

All affected women registered with a GP will receive a letter by the end of May with further information.

Getting support and advice

For further information please visit the NHS Choices website, which includes a list of frequently asked questions. A dedicated advice line has been set up for the women affected and also for those that think they did not receive an invitation - call 0800 169 2692 if you need further support and advice.

As usual, all women should continue to be aware of any changes to their breasts and if they have any concerns then they should see their GP.

Notice: We are active in taking part in patient studies for more information please click here.

Online services

Registered for online services and need to make an appointment, cancel an appointment or request a repeat prescription, please click here.

To register for online services, please bring in a photo ID and complete the short form which you will find at reception. For further information please click here.

Telephoning the Practice

Routine appointments, checking results, general enquiries: Please call between the hours of 10am-3pm and 4-6.30pm when the lines are slightly less busy.

Our Triage Service: Please call between the hours of 8.30 and 10am and 3pm-4pm. This  service is for patients that are too unwell to wait for the next routine appointment and need to be seen on that day. Please call in the morning if you wish to be seen in the morning session, and between 3-4pm for the afternoon session.

GP Access: 8am–8pm, 7 days a week for residents in North Southwark

We have worked with other local practices within our GP Federation (Quay Health Solutions CIC), to provide GP access 7 days a week at a local hub location in North Southwark (based out of Bermondsey Spa Medical Centre).

An appointment can be booked at this service by a clinician at your practice if it is right for you (usually after speaking to the duty-doctor). 111, may also offer you an appointment here if it is appropriate. This is not a walk-in service.  For some patients, for instance those with more complex needs, it is more suitable to be seen at your own practice. You would also need to agree to share your medical records with the hub on arrival. Ask at the practice for more information or click here.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. New technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering, are always heading in the same direction.

Access to the practice

We work in a modern healthcentre with access and toilet facilities for the disabled. Some of the doctors provide services from upstairs consulting rooms; there is no lift in the building so please check when you make your appointment if you have any mobility problems.

Parking is limited around the healthcentre due to the residents parking scheme. There are 3 disabled spaces close by and there is some limited waiting across from the old job-centre building.

Pushchairs and prams can be locked to a railing undercover by the front door of the health centre.

(Site updated 08/04/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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